October 29, 2026
Raccoonware (“we,” “us,” or “our”) operates the website raccoonware.net (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have.
By using the Site, you agree to the practices described in this policy.
1. Information We Collect
Information you give us. When you use our contact form or email us, we collect the information you choose to share, such as your email address, the subject and content of your message, and any details about your business or project.Information collected automatically. Like most websites, our servers and security tools record basic technical information when you visit, such as your IP address, browser type, device type, and the pages you view. We use this to keep the Site running, secure and free of spam.Cookies. The Site uses only the cookies needed for it to work and stay secure. We do not use advertising or analytics tracking cookies. Some third-party services described below may set their own cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests
- Prepare quotes and provide the services you ask for
- Communicate with you about a project or inquiry
- Protect the Site against spam, abuse and security threats
- Maintain and improve the Site
- Comply with legal obligations
We do not sell your personal information. We will not add you to a marketing email list unless you ask us to.
3. Third-Party Services
We rely on a small number of trusted providers to run the Site. These providers may process limited information on our behalf:
- Google reCAPTCHA helps protect our contact form from spam. Its use is subject to the Google Privacy Policy and Terms of Service.
- Google Fonts delivers some of the typefaces used on the Site.
- YouTube hosts videos embedded on some pages.
- Cloudflare and our hosting provider deliver and protect the Site.
These providers may process information in the United States or other countries where data protection laws may differ from those where you live.
4. Data Retention and Security
We keep personal information only as long as we need it to respond to you, provide our services, or meet legal and business requirements.
We use reasonable safeguards, including encrypted connections, firewalls and regular backups, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may disclose information if required by law, or if we believe in good faith that disclosure is needed to protect our rights, our clients, or the safety of others.
5. Your Rights and Choices
You can ask us to access, correct or delete the personal information we hold about you by emailing [email protected]. Depending on where you live, you may have additional rights under laws such as the GDPR or the California Consumer Privacy Act, and we will honor requests as those laws require.
The Site is not directed to children under 13, and we do not knowingly collect information from them.
The Site may link to other websites. We are not responsible for their content or privacy practices, so we encourage you to review their policies.
6. Changes and Contact Us
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page.
If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].
About this page
Learn how we protect your personal information and ensure your privacy while using our website.
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